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Create and publish user manuals, FAQs, tutorials, knowledge bases... all in one web portal!

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Author in a web browser on Mac, Windows and Linux

Browser-based, 100% hosted, flexible. It can produce online and printed documentation, PDF docs, context help, policies and procedures. Get started in minutes - just sign up and get your own documentation portal!

What Customers Are Saying

As an authoring tool, ClickHelp is easy to use and highly efficient. It can meet the needs of a small company but is scalable and full-featured enough to meet the needs of large corporations with multiple authors and departments.

ClickHelp employees believe in their product and stand behind it. I cannot recommend them highly enough.

—Jennifer Thompson,
Technical Product Manager
IBM

I am writing to commend ClickHelp on their excellent customer support. I am using an evaluation copy and have experienced better support than with most fully licensed software. Alexander (from the ClickHelp Team) has been very professional and helpful, replying within minutes to all my emails.

—Colin Greczkowski,
Presagis Canada Inc.

Online Docs Improve Customer Service

Migrate content from Microsoft Word, CHM, HTML, MadCap Flare, Robohelp, Help & Manual
Publish as online help, PDF, HTML5 WebHelp, DOCX, eBook

Explore Features

ClickHelp - Built to Offer Solutions

Tired of manually handling 10 versions of a Word document?
Document variations are easy to implement by using Variables, Conditional Content and Publish Configurations. You can get different content for every of the output formats. Use the content management functions of ClickHelp to make the process easier and save time.
Need single-sourcing, but afraid of structured authoring and DITA?
In your tasks, you can use just what is really needed. Often, there is no need to use complicated structured authoring approaches to implement single-sourcing. In ClickHelp, you can get the same benefits with the use of WYSIWYG and HTML source authoring.
Did you ever lose changes when collectively working on a document?
That happens to the best of us. The topic-based authoring approach with automatic document locking improves the collaboration and teamwork for technical writers. This helps get things done easier and quicker.
Do you feel that "See this help topic" is a typical answer of your tech support?
Nowadays, people search for answers on the Internet. Your task is to make sure they can find your content to get the answers. The SEO functionality of ClickHelp is an easy way to start addressing this need.
Having trouble understanding the progress of your documentation project?
The project statistics ClickHelp collects is an easy way to get the answers you need. You will see the overall project readiness, the people assigned the highest number of topics, and more. Using this information, you can find bottlenecks and balance the load.

Ready to learn more about ClickHelp? Check the product features!

ClickHelp Product Videos

Time is money. Learn what ClickHelp is in 3 minutes. Watch our documentation tool videos to see product features and save your time.

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Online Documentation Templates - Free Download

ClickHelp comes with several ready documentation templates carefully crafted by our designers. The templates include examples of all common elements needed for documentation - from a start page to mini-TOC, information and warning boxes. Fully customizable, to help you get started faster, and add a personal touch.

Click any template picture to see it in full size.

The templates are available as a free download: 6 templates, 80 sample HTML pages, graphics, CSS, fonts.

ClickHelp Technical Writing Blog

Here are some latest posts from ClickHelp Technical Writing blog:

ClickHelp June 2016 Overview

Great news for technical writers and documentation developers - our online documentation tool has got even better and nicer! Totally responsive reader UI, automatic translation support, absolutely beautiful portal and documentation templates, improved WebHelp format and much more! In this Continue reading »

How Single Sign On Works - Explained

In this post, our authentication expert will share his experience with user authentication. We're sure you will recognize yourself at times, and will realize some issues with the password handling approaches you take. We will end up explaining very technical Continue reading »