Awesome Customer Experience

We focus on great experience and deliver a quality documentation tool. Our customers love this! Read their feedback below to learn why ClickHelp is a great choice for your documentation project.

ClickHelp Reviews

Mike Levinson, Lloyd's Register
Our company has many software products and supporting user guides and manuals. With no standardization in place we were looking for an on-line solution to improve the overall look and consistency of our user guides and installation manuals. After reviewing several of the leading Help Authoring Tools (HAT) on the market, we decided on ClickHelp. Several key features of ClickHelp ...
Joe S., Trifectix
The content editor is extremely easy to use while still being very feature rich. It's easy for a broad range of skill sets to use the system and then generating documentation in multiple formats is straight forward and extremely accurate. We've leveraged ...

What Clients Say

As an authoring tool, ClickHelp is easy to use and highly efficient. It can meet the needs of a small company but is scalable and full-featured enough to meet the needs of large corporations with multiple authors and departments.

ClickHelp employees believe in their product and stand behind it. I cannot recommend them highly enough.

—Jennifer Thompson
Technical Product Manager

You guys are the best! It’s rare to have a software vendor implement suggestions, and even more rare to get feedback when they do. Kudos on such excellent service. Thank you!!

—Eileen Howald
Relyence Corporation

ClickHelp Tech Support is one of the best user support teams I've worked with. The team's responses are timely, professional, and very useful. My issues are usually resolved with a single email, but the team also always follows up when I need additional assistance. Many thanks for your quality service!

—Lauren Meyer
Senior Technical Writer
Skyword Inc.

I'd like to take a minute to say how much I appreciate the help you have provided. The assistance you provided was accurate, detailed and very timely. My expectations based on past experience with other vendors was that I may very well be get short unhelpful answers and be pointed to documentation since my issue wasn't "break" related. For you to walk me through my issues as well as provide screen shots where applicable was fantastic. I greatly appreciate your time and effort.

—Mike Brassard
Systems and Network Engineer
Constituo Software LLC

The University of Washington Professional Technical Writing Certificate Program wishes to thank ClickHelp LLC for their support. Software tools are an important part of a career as a technical writer. Hands-on experience with popular tools like ClickHelp assist our students in preparing for the workplace. We look forward to continuing our relationship with ClickHelp LLC in the coming years.

—Ricardo Valdez, EdD
Director UW Educational Outreach, Academic Programs
University of Washington

I am writing to commend ClickHelp on their excellent customer support. I am using an evaluation copy and have experienced better support than with most fully licensed software. Alexander (from the ClickHelp Team) has been very professional and helpful, replying within minutes to all my emails.

—Colin Greczkowski
Presagis Canada Inc.

Join a Good Company

ClickHelp is trusted by companies all over the world - here are just some of them:

Want to learn more? Ready our story on the About page, and learn why so many companies trust ClickHelp.

Team Orca Case Study - Using ClickHelp in a CI Environment

Before we started to use ClickHelp, we had a number of challenges with our documentation requirements. Our primary product documentation is embedded in the product itself as a set of HTML pages. Additionally, we needed to be able to send customers PDF copies of either full docs or specific sections of product documentation as well as wanting to be able to leverage portions of that same documentation for in-product popup help.

Orca is available in 3 different operational modes and each of them has their own specific documentation requirements. That’s why all of the above requirements are duplicated for each of the deliverable product versions. Add to that the typical requirement to manage all of the above for multiple releases and managing documentation becomes more time consuming than actual product development.

ClickHelp allowed us to solve all of these problems with ease and more importantly, without requiring a documentation specific skill set.


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