Awesome Customer Experience

We focus on great experience and deliver a quality documentation tool. Our customers love this! Read their feedback below to learn why ClickHelp is a great choice for your documentation project.

What Clients Are Saying

As an authoring tool, ClickHelp is easy to use and highly efficient. It can meet the needs of a small company but is scalable and full-featured enough to meet the needs of large corporations with multiple authors and departments.

ClickHelp employees believe in their product and stand behind it. I cannot recommend them highly enough.

—Jennifer Thompson
Technical Product Manager

You guys are the best! It’s rare to have a software vendor implement suggestions, and even more rare to get feedback when they do. Kudos on such excellent service. Thank you!!

—Eileen Howald
Relyence Corporation

ClickHelp Tech Support is one of the best user support teams I've worked with. The team's responses are timely, professional, and very useful. My issues are usually resolved with a single email, but the team also always follows up when I need additional assistance. Many thanks for your quality service!

—Lauren Meyer
Senior Technical Writer
Skyword Inc.

I'd like to take a minute to say how much I appreciate the help you have provided. The assistance you provided was accurate, detailed and very timely. My expectations based on past experience with other vendors was that I may very well be get short unhelpful answers and be pointed to documentation since my issue wasn't "break" related. For you to walk me through my issues as well as provide screen shots where applicable was fantastic. I greatly appreciate your time and effort.

—Mike Brassard
Systems and Network Engineer
Constituo Software LLC

The University of Washington Professional Technical Writing Certificate Program wishes to thank ClickHelp LLC for their support. Software tools are an important part of a career as a technical writer. Hands-on experience with popular tools like ClickHelp assist our students in preparing for the workplace. We look forward to continuing our relationship with ClickHelp LLC in the coming years.

—Ricardo Valdez, EdD
Director UW Educational Outreach, Academic Programs
University of Washington

I am writing to commend ClickHelp on their excellent customer support. I am using an evaluation copy and have experienced better support than with most fully licensed software. Alexander (from the ClickHelp Team) has been very professional and helpful, replying within minutes to all my emails.

—Colin Greczkowski
Presagis Canada Inc.

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ClickHelp is trusted by companies all over the world - here are just some of them:

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