Watchers

In ClickHelp, you can watch any topic to stay informed about changes and modifications throughout its whole lifecycle, without getting directly involved as an owner or an assignee. By becoming a Watcher, you opt to receive notifications about events related to the topic or a translation document, like content or status changes.

In addition, you can add other contributors as watchers and control your watcher status for multiple topics at once.

When a User Becomes a Watcher?

Here's the list of scenarios where a user is added as a watcher to a topic:

• The user adds themself as the watcher.
• The user is added as a watcher by somebody else.
• The user creates a topic.
• The user creates, edits, resolves, or deletes a Review Comment in a topic.
• The user creates or edits a ToDo item in a topic.
• The user modifies the topic content.
• The user is @mentioned in a Review Comment.
• When a project is duplicated, the user will be the Watcher of all the topics they were watching in the original.

Once the user becomes a Watcher, they will start receiving notifications.

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